Terms & Conditions

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Please call 5336 1344 to place your order or alternatively fill in the order form and one of staff members will contact you.

Free delivery is now available everyday within a 10km radius of our Ballarat store. 

Delivery outside of this 10km radius is also available daily - please call for a quote on delivery charges.

10km Zone Guide
West – Haddon Shop
North – Miners Rest Hotel
East – Warrenheip Hotel
South – Ross Creek/ Buninyong

Payment methods
Credit card over the phone
On an established active account

Cancellation & Refund
If the order is cancelled prior to the goods departing Hewitt & Whitty Ballarat, an exchange or full refund can be obtained
If the order is cancelled after the goods have departed Hewitt & Whitty Ballarat, an exchange or full refund can be obtained, however there may be a charge to redeliver the exchanged goods.
Any goods requested to be returned must be unopened and in a re-saleable condition, with a receipt of purchase.
If the goods delivered are incorrectly supplied or found to be faulty, the correct or operational goods will be delivered & exchanged without cost to the customer